When calling/emailing technical support, please be prepared to provide the following information:

•     oMG Serial number.  This number can be found on the front panel of the oMG.
•     Your name, the company name, email address and telephone number 
•     Type of request (Question, report a problem, etc)
•     Detailed description of the problem including any test results
•     When possible, information on how to reproduce the problem

You can also send your request to our support team by completing the form below:

If you supplied a valid email address, you should receive an automated response within the hour.  If you do not, please contact the support line directly at:    1-866-468-2968